Frequently Asked Questions

It is television delivered over your internet connection instead of a satellite dish or a coaxial cable. NomadTVs sends 25,000+ live channels plus an on-demand library to any device that can reach the internet at roughly 15 Mbps or better.

We supply streaming technology and access to a service. What you watch, and whether that is permitted where you live, remains your responsibility — broadcast rights vary enormously by country and we hold none of them ourselves.

Ten megabits will carry HD comfortably. For 4K, plan on twenty-five or more. Fibre handles it without noticing; older DSL lines will struggle at the top end, particularly with several screens running at once.

Card (Visa and Mastercard), PayPal, and cryptocurrency including Bitcoin. Every payment is a one-off — nothing is stored to charge you again automatically when the period ends.

Typically five to fifteen minutes after the payment clears. Credentials and a setup link arrive by email; if nothing has appeared after twenty minutes, message support rather than paying again.

Yes, within the limit your plan sets — between one and five concurrent streams. A device only consumes a slot while it is actually playing something.

There is, and we would rather you used it. Message WhatsApp (+1 (251) 332-0384) or Telegram (@digicustomer) and we will issue credentials so you can judge the service yourself before paying.

Delivery is spread across several networks so a single congested route does not take you offline. When stalling does happen it is usually local — router placement, a saturated Wi-Fi band, or an overloaded player cache. Support will work through it with you.

There is nothing to cancel. Because each payment covers a fixed period and nothing recurs, letting a line lapse is simply a matter of not renewing it.

Seven days. If we cannot give you a stable stream in that window, you get your money back rather than an argument.

Samsung, LG and Sony smart televisions; Android and iOS phones and tablets; Windows and macOS computers; Amazon Fire Stick; Android TV boxes; MAG hardware; Enigma2 and Dreambox receivers; and the mainstream IPTV players.

Yes. The reseller programme starts at $350 of wholesale credit and includes a white-label panel. You set retail prices and keep whatever margin you can defend.

There is — send a friend our way and you get a free month when they subscribe, while they get ten percent off their first order.

The account page takes your line username and password and shows status, expiry date and your M3U link, with a renewal button beside it.

Not for the service to function. Some people run one out of general habit on public networks. The one case where it genuinely helps is an ISP that throttles streaming traffic — there, a VPN sometimes smooths things out.